"If I were him, I'd arm myself with that blurb from the FTC, walk back into the store and up to customer service, ask for the General Manager (whether it's the one he dealt with before or not) and calmly explain how thoroughly turned off he was by the excessive attempts to dissuade him from purchasing what he came in for.
I used to work as a cashier for Staples."
"I don't believe it should be legal to serve alcohol to people on a plane, and I think that anyone suspected of being intoxicated enough to cause trouble should be given a breathalyzer test before boarding and turned away if they're too drunk.
I think, as a responsible person who doesn't drink alcohol before or during a flight, and who is stuck in that tin can way up in the air with them, that my right to not be disrupted by an intoxicated person outweighs other peoples' 'right' to have alcohol in their system while on a plane."
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