Time Warner Cable

bills
I Lowered My Time Warner Bill In 4 Minutes, Just By Asking
Yet another success story for our "Just Ask To Pay Less Money" technique. Commenter tinyrobot was paying too much for Time Warner Cable, so he called them up and told them so. Now he pays less. It's not a Thanksgiving miracle, you can do it, too. More »

10:24 AM on Tue Nov 25 2008
By Meg Marco
10,822 views, 61 comments

Most discussed dtmoore: I did this and just ended up actually getting my cable downgraded. I miss digital cable :(. Not more »
time warner cable
Reach Time Warner Cable Executive Customer Service

If you've got a problem with Time Warner Cable regular customer service can't or won't solve, you can try escalating it to the Executive Care team in the Office of the President. This is updated contact information since we last posted it, information TWC was nice enough to provide to us directly!

TWC.COTP@twcable.com
203-328-0600 - option 2
Leader of Office of the President team: James Abott

(Photo: lymang)

3:32 PM on Tue Nov 4 2008
By Ben Popken
1,604 views, 7 comments

Latest by AnnataGauth: Wow, wish this had been available about 2 months ago. Time Warner cold-called me and offered me a "valuable customer more »
time warner cable
Make Time Warner Pay For Shoddy Service By Demanding Free Premium Channels
According to a tipster, Time Warner Cable resets their complaint list every three months, allowing users with shoddy service to continually request perks like free premium channels year-round without reprisal. More »

1:00 PM on Sun Oct 5 2008
By Carey
8,036 views, 25 comments
cable wars
NBC Stations Will Ditch Time Warner Cable Unless They See Some Cash
Cable companies compensate most of the channels they offer, sharing a portion of the money they get from subscribers with the individual stations— but apparently Time Warner Cable doesn't share the wealth with broadcast networks —- and Austin, TX NBC affiliate KXAN is having none of it. They want some money! More »

11:33 AM on Mon Sep 29 2008
By Meg Marco
11,602 views, 106 comments

Most discussed GMFish: Consider about 80% of Americans get their local channels from either cable or satellite, I'd call their bluff. Let's more »
This Time Warner Cable repairman dropped everything and rushed a child who was having a seizure to a local hospital in his company van.

"I ran out of the house with my baby in my arms," said Joshua's mom, Evelyn Rodriguez, 27, of Woodside. "I had to make it to the hospital." Audain, a Time Warner Cable repairman, was on the sidewalk heading to his company van Aug. 28 when he heard Rodriguez screaming for help. "My brain wasn't registering what was happening at the time," Audain, 27, said Saturday. "There was a child involved. I had no time to think."
[Daily News](Thanks, Michael!) MORE »

56 comments
time warner cable
Time Warner Adds Big Ten Network, College Football Fans Rejoice
Time Warner Cable has reached a deal to offer the Big Ten Network on expanded basic cable in Big Ten states, says the Milwaukee Journal-Sentinel.
More »

11:05 AM on Tue Aug 26 2008
By Meg Marco
3,386 views, 27 comments

twc
Time Warner Cable Responds To World Of Warcraft Disconnections
Jeff Simmermon, the Digital Communications Director for Time Warner Cable, has responded to the charges that TWC is responsible for the lags and disconnections plaguing East Coast World of Warcraft players. He took a look at the traceroutes posted on Blizzard's user forums and sent the response. More »

3:57 PM on Wed Aug 13 2008
By Chris Walters
44,409 views, 116 comments

Latest by zithero: it's not TWC's backbone. you can't blame TWC because the server that these WoW players are trying to get more »
twc
Man Files Antitrust Suit Against Time Warner Over Forced Cable Box Rentals
Matthew Meeds of Fairway, Kansas, doesn't want to pay Time Warner Cable a monthly rental fee for his cable box—he'd rather own one outright. He's filed suit against the cable provider and its parent company, Time Warner, Inc., accusing them of establishing an illegal tying arrangement by making the box rental a condition of the subscription agreement. He's seeking class-action status for all TWC premium customers in Kansas. More »

12:26 PM on Wed Aug 13 2008
By Chris Walters
10,228 views, 61 comments

Latest by InThrees: @full.tang.halo: I actually thought about the XBox360, but then realized it doesn't really count. The XBox360 is sold at a loss, more »
time warner cable
Time Warner Cable Customers Can't Play World Of Warcraft

Update: The Director of Digital Communications at Time Warner Cable has responded.

We don't play World of Warcraft, but if we did, it looks like we'd have to cancel Time Warner Cable and install FIOS in order to guarantee a connection to Blizzard's servers. That's what some East Coast WoW players are saying—they've been suffering disconnections and game-killing lags for months now, and Time Warner Cable seems unable to solve the problem. They swear they're not doing anything to disrupt or throttle gamers, and say that "customers who are having problems on the local level should contact customer service." Based on the 24-page thread on Blizzard's forums, TWC's customer service has yet to resolve the issue. More »

5:17 PM on Tue Aug 12 2008
By Chris Walters
16,804 views, 78 comments
ponderables
Is Metered Broadband Designed To Keep You From Ditching Cable TV?
Om Malik is beginning to suspect that "metered broadband" may be less about bad, evil P2P and more about competing video download services. More »

12:28 PM on Mon Jun 9 2008
By Meg Marco
9,402 views, 58 comments

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